ACE Award for team!

Thursday 13th June saw the Customer Service Team at Fremlin Walk awarded the highest award at the BCSC ACE Awards, recognising their commitment to excellent Customer Service.

Fremlin Walk was the top-scoring centre of the ACE 40,000 sq ft centre size category, and also received the prestigious "TOP ACE Award" which is awarded to the top-scoring scheme from across all categories. In addition, Jock Shearer won an individual ACE award for exceptional customer service. Fremlin Walk Centre Manager Lloyd Wright attended the awards evening to accept the awards. Whilst, Jock Shearer also attended to receive his 'ACE Star' awards, at the British Council of Shopping Centre (BCSC) conference.

Centre Manager, Lloyd Wright said, "We are utterly delighted that the Customer Service Team and Jock have been recognised for their hard work, professionalism and commitment to looking after everyone who visits Fremlin Walk. Jock truly is a real asset to Fremlin Walk and it's clear his warmth and welcoming nature are integral to the smooth running of the Centre. Our congratulations go to the team - we are proud to be a part of the Fremlin family with them."


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